In 2014 our Group acquired South Coast Catering UK (SCCUK) to significantly expand our service and maintenance offering for all our clients. Airedale Technical Care is the new trading name for this division.
Our National Call Centre, which handles calls 24/7, 365 days a year, responds to an emergency call out once every couple of minutes and successfully processes over 3000 reactive service calls on a monthly basis, making it one of the largest and busiest service centres in the country. With our recent acquisition of Flowrite Services, we now directly employ over 200 commercial catering engineers based throughout the country. Our expert team is dedicated to achieving the highest first-time fix rates in our industry, ensuring any downtime is kept to an absolute minimum. Call us today and we’ll soon get you up and running again, whether your business is in Scotland, on the English South Coast or anywhere in between.
Our approach to preventative maintenance contracts, often referred to as Planned Preventative Maintenance (PPMs) is the same as for our other services across the Group. We put your own specific requirements at the heart of our proposition, tailoring everything from the number of visits, levels of maintenance and coverage to your particular operation.