In 2014 our Group acquired South Coast Catering UK (SCCUK) to significantly expand our service and maintenance offering for all our clients. We are continuing to integrate SCCUK within the Group, with all of our fleet of service vans and the workwear of our engineers all now using Airedale Technical Care.
Our National Call Centre, which is open 24/7, 365 days a year, responds to an emergency call once every couple of minutes and successfully processes over 3000 reactive service calls on a monthly basis, making it one of the largest and busiest service centres in the country. Employing over 70 commercial catering engineers based throughout the country our expert team is dedicated to achieving the highest first-time fix rates in our industry, ensuring any downtime is kept to an absolute minimum. Call us today and we’ll soon get you up and running again, whether your business is in Scotland, on the English South Coast or anywhere in between.
We are the current holders of service and maintenance contractor of the year for the Greene King pub chain, one of the largest in the United Kingdom. Our approach to preventative maintenance contracts, often referred to as Planned Preventative Maintenance (PPMs) is the same as for our other services across the Group. We put your own specific requirements at the heart of our proposition, tailoring everything from the number of visits, levels of maintenance and coverage to your particular operation.