Service & Maintenance
Request a Service Engineer
Need support with commercial kitchen, refrigeration or ventilation equipment? Our specialist engineers help keep foodservice operations running safely, efficiently and with minimal disruption.
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Service Support for Commercial Kitchens
For multi-site operators, public sector kitchens and hospitality businesses, fast access to the right engineering support matters.
If you need an engineer, use the form below to tell us what support you need. Whether the issue is with catering equipment, refrigeration, ventilation or wider kitchen infrastructure, we’ll route your request to the right team and help get the next step moving.
Call our service team on 0333 052 4800. We can support repairs and maintenance for any commercial catering equipment, refrigeration or ventilation requirements.
- Ask Airedale

Rapid Response
Tell us what equipment, site or issue you need help with, and we’ll make sure your request reaches the right service team.

Commercial Kitchen Specialists
Our engineers support catering equipment, refrigeration, ventilation and wider kitchen infrastructure across demanding foodservice environments.

Support That Protects Operations
From urgent faults to planned attendance, our focus is keeping kitchens safe, compliant and operational with minimal disruption.
FAQs
How quickly can an engineer be dispatched in an emergency?
How quickly can an engineer be dispatched in an emergency?
When you face an emergency, every minute counts. Our engineers are ready to respond promptly. In some cases, we can dispatch someone to your location on the same day, minimising disruption to your operations.
For immediate assistance or to report an emergency, please don’t hesitate to contact us. We’re here to ensure your kitchen experiences minimal downtime and is swiftly restored to full functionality.
What types of repairs do your engineers handle?
What types of repairs do your engineers handle?
Our engineers are skilled in various repairs, from simple fixes to complex machinery overhauls. They bring extensive expertise to ensure your kitchen equipment consistently meets operational standards and runs efficiently.
Learn more about how our Preventative Maintenance Strategies ensure minimal downtime in your commercial kitchen.
Can I schedule regular maintenance with an engineer?
Can I schedule regular maintenance with an engineer?
Yes, maintaining your kitchen equipment’s optimal performance is crucial. We offer the flexibility to schedule regular maintenance visits tailored to your needs. Regular maintenance is key to preventing unexpected breakdowns and prolonging the lifespan of your equipment.
Schedule your regular maintenance visit today to avoid future problems and keep your kitchen running smoothly.
Do your engineers carry parts with them?
Do your engineers carry parts with them?
Our engineers carry a stock of the most commonly used spare parts to facilitate quick and efficient repairs. We aim for a first-time fix whenever possible. This preparation helps us reduce the need for return visits, allowing us to resolve issues on the spot.
Insights

Controlling Allergens in a Commercial Kitchen
Controlling Allergens in a Commercial Kitchen
Controlling Allergens in a Commercial Kitchen

Guide to Commercial Kitchen Regulations in the UK

Guide to Multi-Site QSR Design and Build
Request an Engineer
Ready to get your kitchen back to full speed? Contact Airedale Group today to request a skilled commercial kitchen engineer and ensure your operations run smoothly without interruption.
