IT Administrator


Company Overview:

The Airedale Group is a UK-based group of companies that specialises in the design, installation, maintenance, and servicing of commercial kitchens and catering equipment. They work with a variety of clients, including hotels, restaurants, schools, hospitals, and other businesses that require food service facilities. The group has been in operation for over 30 years and has a strong reputation for providing high-quality products and services to its clients.

We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end to end solution. We have developed long-standing relationships with our extensive, blue chip client base.


Job Summary:

We are seeking a proactive and detail-oriented IT Administrator to join our team based in Halesowen, West Midlands. Reporting to the Group Head of IT Operations & Security in Bradford, this role involves the administration of hardware and software assets across various office locations. The successful candidate will be responsible for managing hardware acquisition, inventory, setup, backups, troubleshooting, firmware/security updates, and providing support for various devices and software applications.


Key Responsibilities:

  • Manage the acquisition, inventory, setup, backups, and troubleshooting of hardware devices, including servers, wall monitors, PCs, laptops, tablets, Android phones, routers, switches, cabling, printers, and headsets.
  • Ensure firmware and security updates are applied to all relevant hardware devices.
  • Assist in the installation and troubleshooting of desktop applications and Microsoft 365.
  • Ensure software applications are up-to-date and functional.
  • Set up, update, and remove user accounts as needed.
  • Administer the iPECS VOIP Landline system.
  • Manage and troubleshoot mobile phone services provided by a third-party provider (MINT).
  • Maintain the SQL Server database and perform necessary data maintenance tasks.
  • Monitor and manage office consumables, including paper and ink cartridges.
  • Maintain inventory of equipment, including phones and headsets.
  • Provide IT support to other office locations in Bradford, Pershore, Weymouth, and Maidstone as required with occasional travel for on site support.
  • Must have a car and be able to drive to support various office locations.
  • Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
  • Proven experience in IT administration, including hardware and software management preferred.
  • Familiarity with Microsoft 365 and SQL Server.
  • Strong troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid driver’s license and access to a car.
  • Opportunities for professional development and training.
  • A dynamic and collaborative work environment.



Halesowen, West Midlands


Working Hours:

Standard working hours are 08:30am – 5pm Monday to Friday. There will be a requirement to occasionally work out of normal business hours in order to support updates, patches and installations.


Reporting To:

Group Head of IT Operations & Security (Based in Bradford)


If you are a highly organised and a motivated IT professional with a passion for hardware and software administration, we encourage you to apply. Join our team and contribute to the smooth operation of our IT infrastructure across multiple office locations.


If you are interested in this role, please send your C.V. to

Client Testimonials
Client Testimonials

If you would like to work with us, or find out more about what we can offer you, then please get in touch today!