Job Title: Senior Program Manager
Company Overview: The Airedale Group are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end to end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK.
Job Overview: We are seeking an experienced Senior Program Manager to lead and manage our digital transformation initiatives. The successful candidate will play a pivotal role in delivering complex projects that are critical to our growth and operational efficiency. This role demands a strategic thinker with hands-on experience in the service industry, a solid understanding of digital transformation, and a proven track record in agile project management.
Benefits: Competitive salary, Company Car and 25 days annual leave.
Key Responsibilities:
- Oversee the planning, execution, and successful delivery of multiple digital transformation projects, ensuring alignment with the company’s strategic goals.
- Work closely with the CEO, executive team, and key stakeholders to define project scopes, objectives, and success criteria.
- Coordinate cross-functional teams, including IT, operations, engineering, and external vendors, to ensure timely and efficient project delivery.
- Implement and champion agile project management practices across all initiatives, driving continuous improvement and adaptability.
- Identify potential risks, issues, and dependencies, and develop mitigation strategies to ensure successful project outcomes.
- Manage project budgets, ensuring that all projects are delivered within scope, time, and cost constraints.
- Provide regular updates to the CEO and other stakeholders on project progress, risks, and issues. Ensure transparent communication and documentation throughout the project lifecycle.
- Lead change management efforts to ensure smooth adoption of new systems and processes by the operational and engineering teams.
Experience Required:
- Minimum 10 years of experience in program/project management, with at least 5 years in a senior role managing large-scale digital transformation projects.
- Strong background in the service industry, preferably with experience in sectors involving field operations, maintenance, or engineering.
- Proven experience in delivering digital solutions that drive operational efficiencies, enhance customer service, and support business growth.
- Proficient in agile methodologies, with a track record of successfully implementing agile practices in complex projects.
- Strong leadership skills with the ability to influence and motivate cross-functional teams and stakeholders.
- Excellent verbal and written communication skills, with the ability to articulate complex ideas to both technical and non
-technical audiences. - A degree in Business, Engineering, IT, or a related field. Project Management certifications
(e.g., PMP, PRINCE2, Agile) are highly desirable. - Willingness to travel across the UK, particularly for project meetings in Yorkshire and Northampton.
The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK. This is a fantastic time to be joining the business with opportunities for career progression.
“The work that Airedale undertook from planning to completion was professional throughout. We are extremely pleased with the finished kitchen and the work that was completed. Their Account Manager advised, planned and updated us throughout and we found the process ‘stress free’. The catering team at Sandycroft are delighted with their new kitchen and really pleased that they were able to have input into the design and needs of their service provision. We have already engaged with Airedale for future planned projects following this investment and look forward to continuing our partnership.”
Newydd Catering & Cleaning
“We found Airedale to be wholly professional and willing to engage with us from the onset, listening to our own concerns and addressing these in a timely manner. We are very pleased with the overall project.”
Local Council
“We were hugely impressed with the professional presentation made by Airedale, their project sales manager had clearly done his research prior to our initial meeting and had a number of detailed, thoughtful solutions to our particular challenges. All of their staff were conscientious and the complex project was delivered within the strict timescale and budget allocated.”
Parker's Garden Centre
“Airedale have a great can-do attitude, are willing to help and have a great understanding of their trade and working on Heritage sites, meaning that that they are good and prompt at problem solving.”
Main Contractor
“The team at Airedale provided a reassuring sense of professionalism within our development. Their holistic considered approach meant that aspects that would not necessarily fall within their remit were identified and where required resolved prior to any issue or delay arising. Their willingness to share their experience and knowledge allowed the project to be delivered to the standard which exceeded our expectation.”
Langdale Estate and Spa
“Since the restaurant has opened there has been an increase in the staff footfall, with the well designed layout coupled with the use of the latest technology keeping queues down to a minimum. The whole installation despite its complexity was relatively pain free with the communication between Airedale’s Project Manager and ourselves being a key factor.”
Advanced Engineering Centre
“Our new catering facilities are second to none. As a primary provider of professional chef qualifications within the South West it was imperative to have a design which enabled excellent quality teaching and training. As a catering team we are extremely pleased with the final results; with the excellent support of Airedale it has enabled us to ensure first rate delivery of teaching in a first rate environment and will no doubt continue to aspire future chefs in future years.”
Petroc College, Barnstaple
“The Airedale Group were appointed because of their depth of knowledge and experience in delivering similar schemes. Their staff were very professional and on-hand to answer any queries we had whilst our Chef’s have commented that it is one of the best designed kitchens they have worked in.”
Acklam Hall
“We were continually impressed with Airedale’s performance on this scheme. They assisted us with value engineering options throughout the tender process; were very competitive commercially and managed the on-site works seamlessly. Further, following practical completion they have attended to the operator’s queries very quickly and held themselves professionally whilst working in a live hotel environment. ”
Main Contractor
